The right Knowledge Management system is key to ensure availability of a central repository for training, onboarding, IT support, business support, and other end-user enablement. Hands-On System’s knowledge management solutions will help you evaluate and build out a conceptual design for your needs. We then follow with implementation and continual support of your environment, delivering valuable analytical insight and improvements along the way.
Knowledge is an asset, but its effective management requires the investment of other assets, namely money and labor. Employees need to be trained in the ways of capturing, packaging and categorizing knowledge. And they will need the right hardware and software tools to do that.